Legal
Legal Notice.
Disclosure under Japan’s Act on Specified Commercial Transactions
- Seller
- Rawvia Inc.
- Responsible person
- Yuji Narita, Representative Director
- Address
- 5-3-4 Harumi, Chuo-ku, Tokyo 104-0053, Japan
- Telephone number
- We will disclose our telephone number without delay upon request. Please send requests and inquiries to the email address below.
- [email protected]
- Prices
- Prices are displayed on each product page and include Japanese consumption tax.
- Additional charges
- Shipping, payment processing fees, and any other applicable charges are shown on the relevant product page and order screen.
- Payment methods
- Credit card, bank transfer, and other methods specified by each sales channel. Please check the relevant sales page and order screen for available methods.
- Payment timing
- Credit card: On the debit date specified by your card issuer.
Bank transfer: Within seven days of placing your order.
Other methods: As specified by the relevant sales channel. - Delivery
- After receiving your order and confirming payment, we will dispatch the product within the period stated on its product page. For preorders and crowdfunding, please refer to the estimated delivery schedule on the relevant sales or project page.
- Returns and exchanges
- Please contact us at the email address above within seven days of receiving the product. As a general rule, we do not accept returns or exchanges for a change of mind. For defects, incorrect deliveries, shipping damage, or other issues for which we are responsible, we will arrange an exchange or refund and cover shipping costs. This notice does not limit your statutory rights.
- System requirements
- Requirements vary by product. Please check the compatible devices, operating systems, and other requirements listed on the relevant product page.
Established: November 3, 2026